Quality Guarantee

OUR GUARANTEE

We guarantee that every dahlia we supply is of the highest quality and will grow and flower if properly looked after. We hope you are delighted with your plants and that they become a fine addition to your garden. Here at The National Dahlia Collection, we put a lot of love and care into producing plants and it is important for us to know how your plants are progressing. Please get in touch with us by calling +44 (0) 7525867976 or email info@nationaldahliacollection.co.uk to share your thoughts. You can also always contact us via facebook, twitter or insta.

IF AN ITEM IS FAULTY OR DAMAGED, OR IF YOU HAVE BEEN SENT AN INCORRECT PRODUCT

Please examine your order when it arrives and contact Lauren as soon as possible if you have any queries. Take a photo of the plant if there are any issues, this helps us to record any problems with plant quality. Send the photo, along with a description of the problem and your order reference number to info@nationaldahliacollection.co.uk. Our production team will then review and assess the issue and advise a solution. 

EXCEPTIONS

We cannot accept returns of Printed or Online Gift Vouchers.

STATUTORY RIGHTS

This guarantee does not affect your statutory rights as a consumer.

Please also see our T’s & C’s for further information.